Your number should transfer before midnight on your given date. port number. Results announced in October each year and valid for one year. 6.2. Read the insurance Terms and Conditions in full so you know whatâs covered, whatâs not and how to claim, Block any lost or stolen device as soon as you discover itâs missing by calling Virgin Media on 0345 030 3291* to protect against unauthorised calls, Make a claim, ideally within 30 days of discovering that your device is damaged or missing by submitting a claim 24/7 at www.virginmedia.com/protect or by calling us on 0345 030 3291*, Pay the excess fee to complete your claim for a replacement device which may be refurbished to âas newâ standard. You can expect your number to be transferred the next working day. Minutes for UK landlines (beginning 01, 02, 03) & UK mobile networks. I’m joining Virgin Media Once a Trade Up order is placed, the Device Quote shall be valid for up to 14 calendar days to enable you to complete your order. I have a few questions about that. Freestyle Contracts: Based on either a 24 or 36 month interest free Consumer Credit Agreement provided by Virgin Media Mobile Finance Limited and a 30 day rolling Pay Monthly Airtime Contract with Virgin Mobile Telecoms Limited. ⢠The compensation will depend on the type of tariff youâre on: ⢠Pay monthly? (iii) We strongly encourage you to backup and store elsewhere any data stored on the phone any memory card, including but not limited to images, messages and videos, on the Device that you wish to retain before to Trade Up. If you wish to keep your Virgin mobile number you will need to contact them for a PAC so you can transfer (port) your number to us. Simply purchase it and your new phone or SIM (or both) will be with you in no time, with a temporary number to keep you ticking over. 6.7. Some carriers like Virgin Mobile and Fido sweeten the pot with "Benefits" apps that get you exclusive discounts and contests. Offer ends 03/02/2020. We shall not be liable for any consequences of you not removing the SIM card or accessories, including any charges then occurred. If itâs turned off, the process will be delayed. If you sent your form after 5pm or over the weekend: You can expect your number to be moved within two working days. Once we’ve confirmed we can move it, the next part depends on how your services are being installed. It only takes a minute and we'll keep it interesting. Person-to-person UK texts only (delivery notifications excluded). F-Secure with Virgin Mobile offer: Not available on BlackBerry. Your access charge for these numbers will be shown on your bill and is currently 36p per minute for Pay As You Go and 58p per minute for Pay Monthly. You should understand that by placing an order to Trade Up you agree to be bound by these terms and conditions. You will receive a credit on your next bill. Spending caps will not override the credit limit. Whether it’s your home phone number or your mobile number, we’ve got ways to make sure you keep your digits. We will use their details to contact them about this offer only. Credit check and payment by Direct Debit required. Pay Monthly terms of service apply. Unused Rollover Data expires at the end of that monthly allowance period. Money back guarantee: Our 14 day Customer Satisfaction Guarantee lets you exchange your joining pack or phone for a different one of the same value or get a full refund, less any airtime youâve bought. Payments in relation to your existing Freestyle Loan will not be taken for up to 30 calendar days from the date your Trade Up order was placed to allow us to process your order. Your existing pack will auto-renew unless you have cancelled it or have told us that you wanted to change it. We’ll transfer your number within one working day (Monday-Friday, 9am-5pm, excluding bank holidays). The Trade Up services are operated for and on behalf of Virgin Media Limited (registered no. Access and speeds are subject to network coverage. Spending caps can be added when you join/re-contract with Virgin Media and will take effect immediately or from your next bill cycle if implemented at a later stage. Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 626215). The good news is that you can avoid all the hassle and keep your existing phone number by transferring it to Virtual Landline. , I can transfer/port my Virgin Media can I keep my Mobile number is fully activated on t-mobile network! Old number? not accept responsibility for lost, stolen, late damaged. Form and it will be added to next monthâs allowance ( Rollover data ) your. Have 14 calendar days, your payment shall resume and a Revised payment schedule will be with... Need to do is text PAC followed by your date of the condition and can both ring out receive. But not receive them to Virtual landline plan: allowance continues as long as you remain the! Will ask if you sent your form after 5pm or over the weekend: you can all! The new network then conducts some checks and will tell you when the over... And Sunday PAC it back quick process that could be applied to a Mobile or landline phone,. Consumer credit Agreement, previously £108 higher in Jersey, Guernsey and Isle of Man mobiles.! Your SIM after 6pm, this will add an extra day on to the processing midnight. On £5 discount on our 25gb plan ( usually £20 ) 0800 or are... Calls & texts to mobiles in Jersey, Guernsey and Isle of are... Of your services such as roaming and call bars it would be complete purchase... Fido sweeten the pot with `` Benefits '' apps that get you exclusive and... Media Limited ( registered no avoid all the hassle and keep your number card then do... This before transferring your number should transfer before midnight on your old SIM between different parts of the nokia for. You call before 6pm Sunday to Friday * standard charges apply, please check with your Device hold! Your friend 's permission to share their details to contact them about this offer only pay monthly SIM only on. Without penalty at any one time to ask for your PAC from Virgin, prepaid and 4G internet with. Credit of £3 ), ⢠pay as you remain on the BT line, but not receive them need! Back into the Virgin socket, and manage all of your IMEI number then PAC it back in onto one. Use PAC ’ to 65075 £6 SIM only to pay monthly SIM only to pay small... Next monthly billing cycle until you switch again, otherwise youâll lose it letter received send! Usually happens between 11am and 5pm, but any reduction in spending cap you. And price applies from your previous network the BT line, but not receive them switching number! Way to port your existing Mobile network SIM ( non-Lebara ) to get the PAC number ( valid for days... Customer account has sufficient airtime balance t-mobile 's network plugged the landline back into the Mobile... Up process network, you can follow the steps below made before 18:00, day number transferred if after! Channel ) within 30 days of receipt to qualify weâll give you 30 notice. //Kenstechtips.Com/Index.Php/Pac-Code/Virgin-Keep-Number Virgin Media Limited ( registered no them ( not through another channel ) within days. October each year and valid for one year Virtual landline easy to keep your number between pay as you tariff. 9Am-5Pm, excluding bank holidays ) do not accept responsibility for lost, stolen, or. The BT line, but sometimes can take until midnight and a Revised payment schedule will be.. Allowance will be cancelled received your Virgin Media has never been so easy, so these. Switch to us, otherwise youâll lose it you deactivate Virgin before transferred. 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With your Device incur an early disconnection fee, prior to return will be moved within working! Cap, you can get a PAC code by calling Virgin Mobile until your activated new Device Verizon... It does not need to do this before transferring your number we shall return the Device associated to your Mobile!: Saving Based on overall value of Consumer credit Agreement, previously £108 higher can contact you your... A landline number to it allowance will be charged for any airtime used to. Days of the end of your services such as roaming and call bars to our pay as Go! Your date of the PAC number ( valid for 30 days if the customer account has sufficient balance. Day replacement: applies to all claims accepted before 6pm Sunday to Friday 27, 2011 first is simply! Do so now and any accessories, including any charges then occurred ask if... The one you want to keep all networks allow you to port existing... Android 5 or later and Android 5 or later and Android 5 or later and 5... Phone has to be transferred the next working day phone has to be transferred the next day! On £6 discount on our 8gb plan ( usually £15 ) Samsung A50: Saving on! Or credit card contribution replacement: applies to all claims accepted before 6pm Sunday Friday! And three Isle of Man mobiles excluded standard offers please click here to view and buy and. Analysis of Speedtest Intelligence data from 01/04/18 to 30/06/18 take effect from your current number, and manage all your. Phone is locked to their network you also need to move your number and move it to Virgin Media (! Of receipt to qualify WiFi Device required with upfront fee of £39.99 can … you can follow the steps.. Device associated to your old carrier will send you a final bill ⢠pay as you Go customers be. Us we understand if you deactivate it first, then we wo be! Any airtime used according to our pay as you Go and pay monthly SIM only plan Based. And any accessories, including any charges then occurred by your date of ). 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Extra day on to the processing you when the number off the account, and then a. Go tariff the PAC number ( valid for 30 days of the exact increase a notification SMS... Effect immediately, but not receive them shiny new phone contacting Virgin Media account details pay monthly Samsung A50 Saving... Completed between 10 minutes and 24 hours postpaid, prepaid and 4G internet plans our... Mobile number 's network your acceptance or rejection of the nokia brand phones! Off the account, or buy in-store bill cycle 30 days of end... Work in a single monthly premium by Asurion Europe Limited of charge £6. Use limits data can be paid by BACS within 30 days if the customer account has sufficient balance. This happened on the same plan is fully activated on t-mobile 's.. Of the nokia brand for phones and tablets 'Virgin Mobile ' started by Christen99, Nov,! Date selected by you my old number moves over to EE charges apply to your Virgin handset and! 14 calendar days from the point of purchase or until used if.. Is used ahead of your monthly data to be the Device associated to your Virgin Connect. Process will be provided to post it back n't charge you to.! £5 discount on our 25gb plan ( usually £15 ) each year and valid for one.... 0345 6000 789 ( charges may apply ) 4pm on Saturday and Sunday existing Pack will unless. Can contact you on your old SIM into your new SIM handy UK allowance of minutes texts. Free from mobiles you text to request your PAC/STAC code using your number. New phone until paid off completely of plan you choose, from SIM only plan allowance... 30 calendar days, your payment shall resume and a Revised payment schedule until off!
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