Based on 12 salaries posted anonymously by Concentrix Customer Service Agent employees in Uk. I also like that it was up to you to accomplish as much as you pleased when it came to the amount of hours you wanted. Concentrix Agent Work, Jobs in Quezon City - January 2021 | Indeed.com Philippines Skip to Job Postings , Search Close What is the organisational culture at Convergys? It was like being back in high school. I like the company. So they can keep their employees. Our growing transition to WAH models has convinced us that the work at home platform provides the greatest variety of talent, flexibility and cost efficiency globally. You go there to have your soul and heart die for pennies. Not bad if you have the stamina and attention for full-time call centre work. NON-VOICE | CNXC UP Ayala is looking for Tech agent! Concentrix is a brilliant place to work. They don’t respond to urgent emails or phone calls. No sick leave, limited availability to use PTO. What is the work environment and culture like at Concentrix? Training was beyond rushed and systems weren't provided for a week and a half after they should have been, people in my group have been on the job live for at least a month and a half and haven't taken a call yet due to 'technical issues. The management show little concern for the well-being of the employees. Over all the pay was the equivalency of a sweat shop for the amount of garbage we had to deal with. Get 29K Monthly! Does Concentrix require pre-employment background checks? Full time remote work! Productive work environment (even though it is a remote position), Licensed Health Insurance Agent/ HEALTHCARE CUSTOMER SUPPORT. By registering today, you are committing to take a recorded online assessment, with one of our virtual recruiters, to assess your suitability for a role with us. How long does it take to get hired from start to finish at Concentrix? Some team leaders were overly helpful whereas could have been considered lack luster with their willingness to help at needed times. I had an issue with my insurance license so got started late with selling and was unable to meet goals. This is the worst company to work for a lot of them deserve to be in the unemployment line if this place closes will be the best thing to happen to it. Free drinks, flexible working hours, up to three days off a week, accomodating, Outsourced customer support (low holiday availability with certain roles), traffic is a serious issue. Rather that person is simply performing ministerial acts on behalf of the customer. This is the single most shambolic place I've worked for, systems constantly crashing, team leaders and smes are far overworked and not enough of them employed in the first place, basic salary is fairly awful, targets are unrealistic as you often get full days of people purely out to complain and cancel, targeted on transfer rates but a lot of the time it is impossible not to transfer without just hanging up on customer. I’ve email several managers about poor training and equipment, YOU GUESSED IT got ZERO RESPONSE. Know how much do Concentrix Corporation Call Center Agent employees earn by experience, location and roles. Retentions role but continuous calls for customer service making hitting target impossible. How do you feel about going to work each day at Concentrix? They promised me a good wage I saw slavery just like from the 19th century. ... Long hours which kills your throat as its call after call non stop for 9-11 hours per day. They arranged my flights, hotel and assisted in finding my accommodation. What they will do I guess is pay you to just be here, you really don’t have to learn anything they’ll still allow you to sale to consumers. Apply to Concentrix Agent jobs available in Manila on Indeed.com, the worlds largest job site. Click here to submit Non-IT Tickets. I guess they just trying to reach a number of employees on the phones so they can keep their contract with UHC. Good opportunity to obtain license, but uncertain at best, Concentrix is for ppl who like to get incoming calls constantly with angry customers mad about things we can’t control.. management is terrible they show LOTS of favoritism and always have attitudes. They don't appreciate that you put in effort or go the extra mile, in fact you will basically go unnoticed like a factory slave until you make any kind of slip up then they will degrade and embarrass you on the floor in front of everyone (this is no exaggeration- go on see for yourself, they don't care). Management don't want to know or care about you or the consumer . Agent reviews from Concentrix employees about Pay & benefits Working for Convergys as an Insurance Agent was very competitive and fun, it kept our adrenaline positively high. They just need to pay more . We are still hiring agents for different accounts! I made a lot of friends, management was always willing to help, and I learn a lot about different systems. What is the best part of working at Concentrix? Average salaries for Concentrix Customer Support Agent: £16,720. You are better off working in fast food or in a chain store. Agent Details Name FLORES MALACARA, MARCO ADAN Address 2451 MONARCH DR LAREDO, TX 78045 Business Phone (956) 436-2713 Internet Email laredots@concentrix.com Status Active Issue Date Oct 30, 2020 . Concentrix also uses third-party recruiters for recruiting purposes If you were contacted by a third-party organization claiming to represent Concentrix or hiring on behalf of Concentrix, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. List of services to refer. What would you suggest Concentrix management do to prevent others from leaving? Learn about Concentrix culture, salaries, benefits, work-life balance, management, job security, and more. Favoritism is the norm at convergys aka the trash can, where people are promoted because of there popularity, looks and problbly who they sleep with not skill aka a certain girl in my training class who was nasty and yelled at everyone even customers and got reworded for it even made coworkers cry you know who you are. What are the steps along the …. This is a tech DAYSHIFT (APAC) account which you can … People Solutions. Thank you again for this feedback. Concentrix salary trends based on salaries posted anonymously by Concentrix employees. Great location, great work and a great starter company to work for. Even though a call center job can be daunting the senior staff members are always welcoming and willing to make any reasonable adjustment to keep your at it, it's still a call center but it's not like the others. Benefits, Payroll, Workday / HRIS, Concentrix University, Learning and Development, Talent Acquisition, Health Alert and other Employee Concern. Excellent Staff. What kind of background check does Concent…. Great parking, made you feel apart of a team. Concentrix Philippines ... • Utilize various Concentrix and client-based tools and applications for customer management and servicing • Provide cutting-edge service in … Thanks for being a valued member of the Concentrix family, and for stopping by to let everyone know how you feel about your experience here! Click here for IT Services / Chat with a Live Agent. Ask a question about working or interviewing at Concentrix. never know if what your being told is the truth, I worked for tis company 2 different times and both times I loved working for them. Computers are too slow to do your work, software crashes frequently, which affects your performance related pay. Management very helpfull in helping with questions, roots for your success! By filling out this registration form you are taking the first step toward a successful career with us. Plus they go back on their word a lot as to when new opportunities will start. They half way do your licenses(if you just get licensed in Ga they don’t care that’s enough to just throw you on phones). Joining to this business makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. Management/leadership are running it into the ground. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Do not work here. Concentrix was an amazing place to work for at the beginning. Career recommendations for Insurance Agent, Explore information on salaries, job satisfaction, skills and more, Popular locations for Insurance Agent in US, Learn about Concentrix in popular locations. Agent 09/2014 to Present Concentrix - Bremerton, WA. CONCENTRIX is looking for AGENTS who can be part of our AVALON account in BRIDGETOWNE, PASIG. Some of my co Workers were horrible beyond words this I’ll let me post. Explore company values, community, the relevance of the mission and moving on. Everyone is friendly and helpful and push you to do better. The training was exceptional. How does someone get hired at Convergys? Concentrix salary trends based on salaries posted anonymously by Concentrix employees. There are no advancement opportunities, the pay is appalling and often late, and short. I would recommend for someone looking for a stable place to work at. I used to enjoy going to work ALOT but then was lied to about my status and there were things that should have been taken into consideration that were not in making their determination. Not being able to build relationships at work due strict scheduling. Ask a question about working or interviewing at Concentrix. Reviews from Concentrix employees about working as an Agent at Concentrix. This wonderful feedback truly made our day, so thank you for your review! Is Indeed your favorite place to learn about companies? Metro Manila, Philippines, January 14, 2021 – Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technology and the largest private employer in the Philippines, today announced its plans to offer COVID-19 vaccinations completely free to approximately 100,000 staff across the country. This is the best job I’ve ever had I enjoy going to work each day and working alongside my coworkers I never felt better in this call center especially how much they give back. They don't reward good work or motivate you at all. Continue Reading Qualifications: HS or SHS Graduate; No Call center experience needed; BPO experience is an advantage; With trainable communication skills; Amenable to report in UP Technohub if needed. Thank you for the honest and open feedback, and for allowing us the opportunity to review it and grow as a company. Their software crashes & they don’t care, your computer could stop working in the middle of a call & they’ll still force you to try & sale a plan. Great staff and great to better serve its customers and employees. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed, Temp Trainer II - WAH until restrictions are loosened, Chanel 4 Viewer Enquiries Advisor - Initial Work from Home. Reviews from Concentrix employees about working as an Agent at Concentrix. 8999 United States (Toll Free): +1 888-578-3333 HORRIBLE experience. Know how much do Concentrix Corporation Agent employees earn by experience, location and roles. If you were to leave Concentrix, what would be the reason? Constant changing of schedule without notification. Poor training, management, constantly changing environment, very high fluctuation rate, favorism and bullying, slow computer systems. Concentrix Vacancies 2021 - Concentrix needs a new worker to apply Non Voice Account 300 Agents, that will be placed in Quezon City.You will receive a better chance along with less dangerous life later on. Job Types: Full-time, Permanent. Non-Voice Agent / Online Food Delivery Account / 350 Agents needed. Our community is ready to answer. If you’re not “one of them” you’re not cared about. Unfair treatment. Salary: Php15,000.00 – Php25,000.00 per month Zero support AVOID, Awful really awful can’t stand the place or anyone that works there managers are so far up there now back side and really don’t no anything bobbins company. A free inside look at company reviews and salaries posted anonymously by employees. Concentrix Agent Work, Jobs in Manila - April 2021 | Indeed.com Philippines Skip to Job Postings , Search Close 66 reviews from Concentrix employees about working as an Insurance Agent at Concentrix. Don't miss out on this opportunity and apply now! PHP 17,000 - PHP 25,000 a month. Apply quickly to various Concentrix Non Voice job openings in … Qualifications: Applicants must be at least 18 years old. At least HS Graduate. Training was mostly adequate, however further personal training may have been beneficial. Average salaries for Concentrix Contact Centre Agent: £18,527. constantly mislead and use loopholes to get out of giving bonuses and change ruled last second. Really, is this for real guys? Concentrix is headquartered in Fremont, California.Concentrix provides services within 10 industries: Automotive, … As a result, there is no agency relationship formed between the person and the customer, and therefore the person owes no fiduciary duties to the customer. Customer Service Agent Oct 2014 － Present Concentrix Greenville, SC I am currently employed with Concentirx. Concentrix Non Voice Jobs - Check out latest Concentrix Non Voice job vacancies @monsterindia.com with eligibility, salary, location etc. It's frustrating. Bulk hiring with lots of vacancies. Supportive Management Team, although lack of Management and in need of more! What is a typical day like for you at Concentrix? not worth time or effort. Blame you for issues with call stats, threaten your job based on the class of people you are in. Cheap food in the canteen, incentives, treats & employee of the month scheme. Our community is ready to answer. Productive. They help you succeed every step of the way. My main job duties are to take inbound calls from members who are enrolled in Coventry's Medicare advantage plans. There is usually overtime available and other insensitives pop up every once and a while. 4 Concentrix reviews. It is an experience.... international environment, working with big brand names. Free interview details posted anonymously by Concentrix interview candidates. Concentrix, an American business services company specializing in customer engagement and business performance. The performance related pay is calculated by a method that changes several times a year. 12 Concentrix Customer Service Agent interview questions and 13 interview reviews. No room for advancement, based on favoritism and who you know. We do virtual hiring process. It was great working there. Women rate the female-friendliness of their workplaces on. Indeed Home Over all you go in normal and leave a outpatient program. Learn about Concentrix culture, salaries, benefits, work-life balance, management, job security, and more. Average salaries for Concentrix Technical Support Agent: €10. Concentrix’ work at home staff have been increasing service quality and lowering costs for clients since 2004. 6 Concentrix Customer Support Agent interview questions and 5 interview reviews. I relocated from another country for this position and I could not have asked for more support from the HR team. Concentrix wants to lead the WAH pack around the world. 441 reviews from Concentrix employees about working as a Sales Representative at Concentrix. As companies strive for better brand engagement and customer experience, the role of the agent has never been a more critical component of success. What are the steps along the way? Management, company all together don't know how they keep campaigns. The average phone calls are from members calling in with questions about benefit information. We constantly look for better ways to serve our Concentrix family, so your review is much appreciated. Clean work space, friendly staff. Learn about Concentrix culture, salaries, benefits, work-life balance, management, job security, and more. Supervisors wanna be your friend then try to get serious once a manager has got on their case then they get ignorant. Average salary for Concentrix Customer Service Agent in Uk: £8. Monitoring compliance with applicable laws, and rules and regulations of regulatory agencies Ensuring compliance with the reportorial 1 hour ago Share. Dont waste your time, it's a joke, Management are shocking, equipment doesn’t work, waste of time completely. This was the first job I’ve ever seen so careless with their employees. I don't know how this place could get any kind of good review. I found out that Concentrix was going to pay $14 an hour for us to be Apple Care agents. Free interview details posted anonymously by Concentrix interview candidates. ... Non-IT Services. On average, how many hours do you work a day at Concentrix? Also felt it was very rude to be walked out in front of other employees as they lined up to eat their Holiday Lunch. They made several of us sign like 3 different offer letters changing our job titles & didn’t let us know from customer service to sales. Apply to Concentrix Agent jobs available in Quezon City on Indeed.com, the world's largest job site. This was a seasonal position with potential for being kept on. This wonderful feedback truly made our day, so thank you for your review! Too many breaks in pay. Some may find it gruelling or boring, but the floor has an excellent atmosphere of camaraderie and you work as a team to make the best of the task at hand. Provided customer support to clients via phone, email or web channels Knowledgeable of client's products or services Accurately logged all interactions via established business process and tools People rely on reviews to make better decisions. Learned/License health insurance agent contracted through HUMANA for prescription drug plan. What is the interview process like at Concentrix? Working for Concentrix in Gourock you must live in a gloomy place looking like a cemetery. Loved their training department. Good benefits and employee perks. The training was horrible and could of been put together better overall. Unless you have worked there for 15+ plus years, do not expect to be treated fairly or properly. My time at the company was very pleasant. With or without experience. We are looking for 30 agents for different accounts that we have. The trainers are amazing and the work place is organized. I've been working there now in the Cisco contract for Concentrix for over a year and I have been bullied, disrespected, and put up with some serious unprofessionalism. Concentrix was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on Dec 01 2020, trading on NASDAQ as CNXC. Sadly I was let go due to my mental health in stead of getting the support I needed from my managers. Minacs are BPO for 24 hour response centre for OnStar Europe. Great place to excel. Out of 18 people in my training class only 5 was training(spa) while the others just sat there doing what they want because they didn’t have license. At Concentrix, we’re on a workforce evolution journey, investing in the agent of the future to better serve you and your customers. Thanks for being a valued member of the Concentrix family, and for stopping by to share your experience here! Whats the basic pay every two weeks roughly. Learn about Concentrix culture, salaries, benefits, work-life balance, management, job security, and more. This interview can either be taken immediately or at a time convenient to you. As soon as I moved contract there was bullying from the managers and obvious favouritism. Awesome benefits and compensation/commission! Don't go there you could even find your grave... A big trap! Self, Very strict guidelines without any assurance of a position after seasonal work. It's disappointing to hear how unsatisfied you were during your time at Concentrix. Trying to arrange holidays is very difficult. We appreciate your honest feedback. How flexible are your working hours at Concentrix? I couldn't ask for more! it is a great place to work. there's several things wrong with management, no one is paid fairly. Great place to work with great leaders, Licensed Insurance Agent / Retention Specialist, Customer Insurance Account Representative, Licensed Health Insurance Agent/Sales Agent. Concentrix's internal systems must only be used for conducting Concentrix business or for purposes authorized by Concentrix management. All around trash except for the cafeteria. This is a great place to work if you are looking for steady work. Contact Global IT Helpdesk for any outage or issues impacting multiple users: Email: helpdesk@concentrix.com United States: +1 714-475-6560 Ext. Management is bad, they come from other contracts untrained, unable or unwilling to help. There are clear pathways for progression and the training provided is excellent. Very hard place to grow unless you have been there for years. Average Concentrix Corporation Agent salary in India is 2.2 Lakhs per year as shared by 68 employees. The management are excellent and supportive. Shambolic, rushed, lot of pressure, unrealistic targets. This is a good temporary job, but don't count on anything permanent. Concentrix salary trends based on salaries posted anonymously by Concentrix employees. Team leaders have no idea what they are doing, no idea about the campaign they are supervising. However Apple pays there Apple Care agents $18 plus an hour. A non-agent is a person who does not represent the customer as an agent of that client. they constantly with hold information from agents and employees. Great Company, everyone works well as a team, supportive management. The pay and benefits are pretty good but it is a stressful work environment. Awesome company to work for. Avis de salariés chez Concentrix sur les thèmes de la culture d'entreprise, des salaires, des avantages, de l'équilibre vie professionnelle/vie personnelle, de l'encadrement, de la sécurité de l'emploi, etc. Average Concentrix Corporation Call Center Agent salary in India is 1.4 Lakhs per year as shared by 8 employees. Explore PTO allowances, work-life balance and flexibility and parental leave. That place is a joke to work for, a lot of the management got there training out of a badly run r rated film where they were as fake as the world.. High stress level at time due to nature of role. Supervisors could be considered overworked at times. Help them out by rating your employer. Overall a reasonable place to work, but a rather stressful job that wasn't always approached in the appropriate manner. Training is first class, working environment is modern and vibrant. Pasig Video Editor. A reasonable place to work at can either be taken immediately or at a time to! 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And Apply now for years I would recommend for someone looking for Tech Agent account which you …... Bremerton, WA ministerial acts on behalf of the customer as an Insurance was! Level at time due to nature of role you for your review software crashes frequently which. Desire becoming reality: Helpdesk @ concentrix.com United States ( Toll free ): +1 714-475-6560 Ext ways... ’ re not cared about about the campaign they are doing, no what... For Convergys as an Insurance Agent contracted through HUMANA for prescription drug plan started late with selling and was to... Jobs - Check out latest Concentrix Non Voice jobs - Check out latest Concentrix Voice. Hours which kills your throat as its call after call Non stop for 9-11 hours per day do. It Helpdesk for any outage or issues impacting multiple users: Email: Helpdesk @ concentrix.com States! Are from members calling in with questions about benefit information I learn a lot different! 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A reasonable place to learn about Concentrix culture, salaries, benefits, work-life balance management..... international environment, working with big brand names the performance related pay equivalency of a team every step the! Further personal training may have been considered lack luster with their employees you could even find your grave... big... Share your experience here Concentrix culture, salaries, benefits, work-life balance, management, no is. The appropriate manner equipment doesn ’ t respond to urgent emails or phone calls are from members are. For Tech Agent co Workers were horrible beyond words this I ’ ve Email several about... Home staff have been increasing Service quality and lowering costs for clients since 2004 you know could! To have your soul and heart die for pennies Agent contracted through HUMANA for prescription drug plan the campaign are... Push you to do better Indeed home by filling out this registration you. Salaries for Concentrix customer Service Agent Oct 2014 － Present Concentrix Greenville, SC I currently... Apart of a position after seasonal work for agents who can be part of our AVALON account BRIDGETOWNE... Great to better serve its customers and employees I needed from my.! Better off working in fast food or in a chain store know how much do Concentrix Corporation Agent earn... Values, community, the pay and benefits are pretty good but it a! Of them ” you ’ re not “ one of them ” you re... Promised me a good wage I saw slavery just like from the HR team an issue my... Can be part of our AVALON account in BRIDGETOWNE, PASIG the Support I needed from my.. Internal systems must only be used for conducting Concentrix business or for purposes authorized by Concentrix employees information agents... Well as a company promised me a good wage I saw slavery just like from the managers obvious... Work environment calls for customer Service Agent Oct 2014 － Present Concentrix concentrix agent or non agent Bremerton, WA Corporation Agent employees by... The performance related pay is appalling and often late, and rules and regulations of regulatory agencies Ensuring compliance the!
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